Shipping & Returns

The Precious Home accepts orders 24 hours a day, 7 days a week. The Precious Home ships Monday-Friday, excluding holidays. All orders are processed in the order in which they are received and are shipped, USPS Priority Mail or DMV delivery based on customer-selected shipping rate.

USPS transit times vary per state, but First Class and Priority Mail are typically delivered within 2 to 3 business days. 

During the holiday season, the USPS may experience delays that are out of our control.

You will receive tracking information with your confirmation email if you selected USPS Priority Mail.

We are not responsible for delayed packages, packages delivered to the wrong address or lost packages. The best way to find out what may be causing a delay in the delivery of your order after it has been shipped is to contact the shipping carrier (USPS) directly.

DMV delivery is conducted only on Saturdays for orders received Sunday-Friday of the current week.

Signature Confirmation

Orders over $50 will require a signature confirmation at the time of delivery.

Order Processing

Orders are typically processed within 2 business days, but during high volume times, processing may take up to 10 business days. 

Damaged Packages

We are careful to package orders, but transit can cause damage to your items. We're not responsible for handling of packages by USPS, but we want you to be happy and will work with you to replace your damaged items. 

If your package is damaged, please send an email to dpaige@theprecioushome.com with your order number and photos of the damage. 

Returns/Cancellations

We do not accept returns or exchange products for any reason. All sales are final. Please confirm all details, including shipping address before checking out. If you have questions, feel free to email The Precious Home at dpaige@theprecioushome.com.

Tips & Tricks

If you've provided the wrong shipping address, you may be able to request that USPS intercept the package. Click here for more information.

Contact the USPS to hold mail, so that you can pick up your package at a later time, so your packages aren't on your doorstep.